TUTORS

FREQUENTLY

ASKED

QUESTIONS

Joining Studtors

How can I join Studtors?

We are happy to see your interest in joining Studtors. Your first step will be to register through our Studtors Tutors app to apply for an account on Studtors!

How long after my application will I have to wait before I can start tutoring?

Due to a high volume of requests, we try to get back to tutor applications within 3 working days. From submitting the application to tutoring, it will take about 2 weeks.

What is the application process of Studtors?

After you have submitted an application on the Studtors App, our representative will contact you to verify the information submitted. After verifying your information and accessing your documents, you will be provided further details on participating in Studtors’ training and the tutor system in Studtors.

How much do I have to pay for the training?

We provide tutors with complementary training. Therefore, there is no payment needed from tutors for the training.

Can I also tutor privately or for other agencies whilst being a tutor on Studtors?

No, it is prohibited to tutor privately or for other tutoring agencies while being a tutor on Studtors. If any prohibited activity is detected by Studtors’ management team, the tutor will be removed from Studtors and the fund balance will be confiscated by Studtors.

Teaching in Studtors

What is the remuneration for tutoring in Studtors?

You will be able to receive information about remuneration and tutor ranks during your training.

Can tutors postpone lessons and if yes, how?

Yes, tutors can only request for change of lesson time 36 hours or earlier before the class start time. Otherwise, modification of lesson time will not be allowed. The lesson will only be confirmed if the parent agrees to the modified lesson time.

Can tutors cancel classes and if yes, how?

Yes, tutors can cancel the class without penalty 36 hours or earlier before the class start time. Within 36 hours to 12 hours prior to the class start time, a 50% penalty of the total class fee will be imposed on the tutor. For cancellations made 12 hours or later before the class start time, there will be a 5% penalty of the total class fee will be imposed in addition to the 50% penalty mentioned above.

What happens with no-show to the scheduled class?

It is not acceptable to do a no-show to the scheduled class. If the violation is made, 150% penalty of the total class fee will be imposed on the tutor and disciplinary misconduct will be recorded.

What happens with no-show to the scheduled class from a student?

It is not acceptable to do a no-show to the scheduled class. If the violation is made, the tutor will still receive 100% of the total class fee.